EYE – Empower Your English

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It’s all about EMPOWERING your communication.

Language barriers can sometimes disempower people in their communications with others. Expressing yourself clearly is key to how successful your communications are.

Sometimes people hear what you said, rather than what you meant!

We all listen through ‘filters’ which can impact our understanding of what was meant, rather than what we thought we heard. Whether it involves an issue, a negotiation, an interview, or many different interactions, it helps to know your rights to help you better communicate.

This will not only empower your communication, but also give you more confidence!

Before the need to communicate, it is important to know the purpose and the outcome you want. It is also important to consider who it is that you will be communicating with.

At different times, Empower Your English (EYE) facilitates 2-hour workshops  to assist individuals in gaining greater equality through more empowered communication.

In the forums we discuss topics such as:

The keys to defining the purpose of communication

  • When to use assertive language
  • How to use encouraging language
  • How tone can affect communication
  • What role humour can play
  • How to respond to discrimination or intimidation

We cover the four major forms of communication:

  • Face-to-face communication
  • Text communications
  • Email communications
  • Telephone conversations

The EYE Story

The ideas and strategies covered are led by Zen Fong and John McKenna.

John and Zen are from very different backgrounds, and have experienced many communication challenges throughout their lives and careers.

Zen and John will share their experiences from two very different perspectives. The events are interactive, in a small group setting. Listen to proven practical strategies from their ‘real world’ experiences, not theories from a text book.

Though Zen and John have very different backgrounds, and have faced different challenges, they do however share a common approach in communicating. Gain insight from their direct experiences on how to adopt communication strategies that will empower your life!



Some of us need help with being assertive. We may need some guidance on how to project our voice, use humor to smooth out conflict, or just know how and what to say when people aren’t treating us fairly.

Such skills are in need among culturally and linguistically diverse communities (CALD) and people who find it hard to express their thoughts in a clear way, for a range of different reasons.

Everyday interactions, such as talking to superiors at work, may prove difficult to people who speak English as a Second Language. Those unfamiliar with Australian culture, idioms, and nuances may find themselves disempowered by a shortfall in communication skills.

Established in 2017, Empower Your English (EYE) is an innovative service assisting a range of people who seek to develop their English communication skills, one of the first of its kind in Victoria and Australia.

EYE centres workshops on learning through interactions and sharing. EYE workshops are facilitated, not “led” like a traditional classroom environment. Through this approach, attendees learn more about using encouraging language; to better use tone in speech; using humour when appropriate; and how to deal with discrimination due to language barriers.

The purpose of EYE is to help people with underdeveloped English skills assert themselves in disputes, interviews, dealing with government services, and other situations that require an empowered style of communication.

EYE workshops cover all four major forms of modern communication: face-to-face interactions, text (SMS), emails, and telephone conversations.

To date, EYE has been in communication with Metro Trains, the Ethnic Community Council Victoria, Multicultural Centre for Women’s Health, the Asylum Seeker Resource Centre, the University of Melbourne Graduate Student Association, and other ethnic and community outreach groups.

For more information, contact 0419 877 712 or email zen@eyenow.melbourne

Zen Fong
Zen is adventurous, and shares stories about her travels and the experiences of communicating more effectively. She has a degree in psychology, and is currently studying a Masters in Social Work in Melbourne.

Zen has mastered a communication style that focuses on Human Rights & Equality, and has worked in the areas such as Human Resources, International Fundraising, Disability Sector, Hospitality, and Visual Arts.

John McKenna
John has been in a wheelchair all his life, and occasionally experienced different forms of discrimination. He has gained a lot of insight into the power of assertive, and sometimes humorous communication to gain equality.

John has a qualification in mediation, and has worked in areas such as Telecommunications, Marketing & Retail, Human Resources, and Media. John has also worked for not-for-profit Organisations as an Empowerment Advocate.


Contact us today to find out when the next Melbourne CBD event is happening!

For further information contact:
Website: eyenow.melbourne
Email: zen@eyenow.melbourne
Phone: 0419 877 712
Post: PO Box 540, Glen Huntly, Victoria, Australia, 3163

(A.B.N. 61 325 679 574)